After your purchase in our webshop we instantly go to work. We’ll make sure your order will leave our warehouse within 1-3 days so you will be able to enjoy your purchase as soon as possible. Seasonal peaks and unforseen circumstances may effect this.
After your order you will receive tracking details by e-mail. This e-mail can be sent instantly or after the first scan of your order at our logistics partner. The tracking details will hold all tracking and delivery details available.
Shipping costs will be calculated automatically at check out. There are four possible shipping fees, depending on your location.
Zone 1: Order value € 0 – € 30 = € 6,95, free shipping on orders > € 30
The Netherlands, Belgium
Zone 2: Order value € 0 – € 50 = € 13,50, free shipping on orders > € 50
Denmark, Germany, France, Luxembourg, Austria, Spain, Italy, Finland, Hungary, Ireland, Poland, Portugal, Slovenia, Slovakia, Czech Republic, Sweden
Zone 3: Order value € 0 – € 100 = € 23,00, free shipping on orders > € 100
United Kingdom, Bulgary, Cyprus, Estonia, Greece, Croatia, Latvia, Lithuania, Malta, Romania
Zone 4: Rest of the world upon request.
We can not imagine you would want to return your purchase! But if you do, it is no problem at all. We will refund full purchase price when:
- The product is undamaged and in original packaging;
- You notify us of your return within 14 days on firstname.lastname@example.org;
- You ship your purchase within 30 days to:
Att.: Webshop returns
Witte de Withstraat 126
1057 ZH Amsterdam
We strongly recommend to ship your return with track & trace and make sure it is properly packed. Lost or damaged shipments will not be refunded.
Once your return is processed you will be notified by e-mail and your credit will be remitted as soon as possible (within 10 working days at most).